Pro Paint Media ("Pro Paint Media," "we," "us," or "our") provides marketing and appointment setting services for painting contractors. This Privacy Policy explains how we collect, use, and share information when you visit propaintmedia.com, book a call with us, or communicate with us (together, the "Services").
1. Information we collect
Information you provide. When you book a call or contact us, we collect information such as your name, email address, phone number, company name, and any details you choose to share about your business.
Information collected automatically. When you visit our site, we and our service providers collect information such as your IP address, device and browser type, pages viewed, time spent on the site, and the source that referred you. We collect this through cookies, pixels, and similar technologies.
2. How we use information
- To schedule, confirm, and conduct calls you book with us
- To send appointment confirmations, reminders, and follow ups by email and text message
- To respond to your questions and requests
- To operate, protect, and improve our site and Services
- To measure and improve the performance of our advertising
- To comply with legal obligations
3. Text messaging
By providing your phone number when booking a call or communicating with us, you consent to receive text messages from Pro Paint Media related to your appointment and our Services, including confirmations, reminders, and follow ups. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help.
We do not share your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes.
4. Cookies and advertising
We use cookies and similar technologies, including the Meta Pixel, to understand how visitors use our site and to measure and improve our advertising on platforms such as Facebook and Instagram. These tools may collect information about your visit, such as the pages you view and the actions you take. You can manage cookies through your browser settings and manage your advertising preferences directly with Meta through your account settings.
5. How we share information
We do not sell your personal information. We share information only:
- With service providers who help us run our business, such as scheduling, customer relationship management, communications, payment processing, and analytics providers
- When required by law, or to protect our rights, safety, or property
- In connection with a business transaction such as a merger or acquisition
6. Data retention
We keep personal information for as long as needed for the purposes described in this policy, and as required for legal, accounting, or reporting obligations.
7. Your choices
You may opt out of text messages at any time by replying STOP, and you may unsubscribe from marketing emails using the link in those emails. Depending on where you live, you may also have rights to access, correct, or delete personal information we hold about you. To make a request, email us at the address below.
8. Security
We use reasonable safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
Our Services are intended for business use by adults. We do not knowingly collect personal information from anyone under 18.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
11. Contact us
Pro Paint Media
saheed@propaintmedia.com